Hospitality industry should strive for 7* service
It's time for the Manx hospitality industry to create 7 star provision.
That's the message from the Isle of Man Chamber of Commerce - it's hosting the 'Manx Hospitality Day - Excellence by Working Together' event on Saturday.
Industry professionals will present their view of the sector's future and exhibit their ideas - including expert in household staff and training Jane Urquart.
Chair of the Visitor Economy Committee Sarah Richards explains what she wants staff to get from it:
Sarah Richards
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